Reviews

Read genuine reviews from our happy customers on KeySmart®!
Based on 17682 reviews
68%
(11957)
11%
(1941)
6%
(1090)
4%
(773)
11%
(1921)
DO NOT BUY

This item is worthless. When I actually need to find my wallet, it says item is unreachable. Eventually I have found my wallet the old fashioned way by looking around, and even then holding the smart card right next to my wallet it says its unreachable. The only time I get notifications of having left my wallet with smartcard behind is when I actually have it with me, creating anxiety and confusion. And yes, this is with the smartcard fully charged up. Doesn't help when you need it, and creates anxiety and worry when you don't.

S
-FREE Mystery Gift ($9.99 value)
Stephanie Ellis

I like the product materials

Statik® 360 | Universal Magnetic Charge Cable

Key Knife

This is very resourceful when no other tool is available

Hi, I’m still waiting my order. Till now i didn’t receive my order and sent many emails to you with no solution. How want me give you good feedback?

Handy gift

My daughters and son in law. Grandkids are going to love them.

Need filters

The product itself works great but I’ve run out of filters and can’t buy them anymore.

Very good service!

“I ordered a KeySmart some time ago, but unfortunately, it stopped working after a while. I reached out to KeySmart, and they sent me a replacement device. Excellent service!”

Had Doubts, BUT It Is Good

I had doubts that this KeySmart would be a good thing. Turns out, it is a GREAT thing!

Didn’t receive the shipment yet

The worst shipment carrier

I didn’t get the package still due to Canada post on strike… try ask me year later lol

alert sound too low

Put SmartCard in wallet and can barely hear the alert sound. Took card out of the wallet and put it right in front of me on a table and can still barely hear the alert. This card is virtually useless. I should have bought another Tile alert instead. I have no problem hearing those products.

Still waiting for a shipping date???

I ordered Dec. 4, 2024. No Smart cards. No update on delivery date. Very disappointed was hoping to order more but if you can't deliver what is the use?

J
Shipping Protection
Jason Zulueta
Haven’t received

Haven’t received it yet

More than appreciated

Excelente consumer support..thanks for all, from South America, Argentina

J
Shipping Protection
Juan Gmo Sotelo
Negativo

No recibí mi pedido, solicito reembolso, creo en su honestidad y teintegrenme su importe

Battery doesn't last

Battery doesn't hold a charge for longer than a day. I charge the keysmart every morning and by midday there no charge left in the battery. I thought it was supposed to hold a charge for 30-45 days?

My order was 2 months late and partial

My order was more than 2 months late and I sent numerous emails which were not answered and I got my order in a piece mail fashion. I was not pleased with the whole encounter and would not order again. I asked for compensation and received none!

Terrible customer service

Ordered a few of their products in early October, and didn't receive my items until over a month later. After another two months corresponding with customer support to get a refund on a product, I'm still unable to get my refund back even after the item was shown as received through the USPS over two weeks ago. I sent more follow-up e-mails and have yet to have an update. They're just holding my items hostage until I take my previous negative review down (assuming, since they only want to talk about a separate e-mail about addressing my negative review in their support e-mails back to me). Terrible company. Please do not buy from them.

Great Product

The product works as expected. It was simple to set up.